CARE WEST FLOWNDIS provider platformCustomer sign inCreated for Australian NDIS providers
One place to run your whole service.
Care West Flow connects rostering, participant information, staff records, mobile shift actions, notes, incidents, compliance, funding and invoicing—without making everyday work feel complicated.
Good morning, your organisation
What needs your attention today
Everything connected
More than a roster
Care West Flow brings the daily work of an NDIS provider into one practical, purple workspace.
See shifts, records, alerts, funding and business tasks from one dashboard.
Manage participants, staff, documents, invoices and communications without jumping between folders.
Open assigned shifts, clock in and out, navigate to the client and complete required records from a phone.
Run the day
Rostering, staff and participant management
Keep the information your office and support workers need connected from the roster through to completed notes.
Record the work
Notes, incidents, communication and documents
Give managers a clearer view of completed work while keeping staff actions simple on a phone.
Know the numbers
Funding, invoicing and business finance
Move from rostered support to invoice preparation with better visibility over hours, rates and participant funding.
Stay prepared
Compliance, reporting and company control
Keep recurring checks visible and give each provider a workspace that reflects its own organisation.
My shiftsCommunity participation
Assigned participant
Simple for staff
Only what each worker needs for their shift
Staff do not need access to the full company system. Their private phone view focuses on assigned shifts and the actions required to complete the work safely.
- See only their own rostered shifts
- Open directions to the participant address
- Clock in and out with attendance evidence
- Add notes, incidents and kilometres
- Upload requested documents
- Call or email the office quickly
A quick guided tour
See Care West Flow in action
Follow the work from the management dashboard and roster through to staff mobile actions, notes, document evidence and invoice preparation.
- Fictional demonstration records
- Owner and staff views
- No private participant data
Early interest
Register your interest
Tell us a little about your organisation. You can simply register interest or ask for a practical demonstration using fictional records.
- No payment required
- No obligation to subscribe
- Built for NDIS provider workflows
Designed for controlled provider records
Approved access, role-based screens, separated company workspaces and action history help providers manage important information responsibly.
Your organisation remains in control.
Care West Flow supports provider administration, evidence and workflows. Each provider remains responsible for its services, policies, privacy, payroll and NDIS obligations.
Common questions
Know what to expect
Does it work on phones and laptops?
Yes. Managers can use the full web platform on a computer or tablet, while support workers receive a focused mobile-friendly view for their own shifts.
Is each company kept separate?
Yes. Each provider has its own workspace, branding and approved users. Staff access is controlled by their role and assigned work.
Does it guarantee NDIS compliance?
No software can guarantee compliance. Care West Flow helps organise records, reminders, evidence and workflows; the provider remains responsible for meeting its obligations.
Can we see it before subscribing?
Yes. Register your interest or request a demonstration using fictional records. No payment or subscription commitment is required at this stage.
Ready for a closer look?
See how Care West Flow could work for your organisation.
Request a practical demonstration and tell us which parts of your service you would like to simplify.
Register your interest